Privacy Policy

Effective Date: June 15, 2026

1. Introduction

This Privacy Policy describes how VIRTUAGLOBAL LLC (“we,” “us,” or “our”) collects, uses, and protects information when you use ScoutCarCheck.com (“Website”) and our services (“Services”). This policy is incorporated into our [Terms & Conditions] by reference. By using our Services, you consent to the data practices described herein.

2. Information We Collect

  • Data Provided by You: We collect the information you voluntarily submit to the chat interface, including your Name, VIN (Vehicle Identification Number), Mileage, and ZIP Code.

  • Technical Data: We automatically collect data such as IP address, browser type, and session usage to ensure platform security and functionality.

  • Payment Metadata: We do not store full credit card numbers or CVV codes. All payments are processed through Stripe, and we only receive confirmation of transaction status and billing metadata.

3. How We Use Your Information

We process your information to:

  • Perform Services: Query third-party automotive databases (like MarketCheck) to retrieve vehicle history and generate reports.

  • AI Analysis: Use AI models (Scout AI) to analyze data and produce a risk assessment veredicto.

  • Delivery: Send the generated reports and responses to the email address provided by you.

  • Operational Security: Maintain logs to prevent fraud, protect system integrity, and comply with our [Terms & Conditions].

  • AI Training & Improvement: To enhance the performance and accuracy of our AI agents, we securely store and analyze interaction logs (chat conversations). This data is used solely for the purpose of improving our AI models and service quality. We do not use this data to identify you personally or for third-party marketing purposes.
4. Data Sharing and Disclosure

  • Service Providers: We share your VIN, ZIP, and mileage with MarketCheck to retrieve vehicle data and with OpenAI to facilitate the AI analysis.

  • Payment Processors: We share transaction data with Stripe to facilitate payments.

  • Legal Compliance: We may disclose information if required by law, regulation, or to protect our legal rights as outlined in our [Terms & Conditions].

  • No Sale of Data: VIRTUAGLOBAL LLC does not sell your personal information to third-party marketers.

5. Data Retention & Security

We retain information only as long as necessary to fulfill the services requested or comply with legal obligations. We implement industry-standard security measures to protect your data. However, as noted in our [Terms & Conditions], no digital transmission is 100% secure.

6. Cookies

We use essential cookies to manage your session and improve site functionality. By continuing to browse, you agree to our use of these technologies.

7. Children’s Privacy

Our Services are intended for individuals 18 years of age and older. We do not knowingly collect information from anyone under the age of 18.

8. Contact Us

For inquiries regarding this Privacy Policy or your data, please contact:

VIRTUAGLOBAL LLC

Attn: Legal & Compliance

Location: Lake Wales, Florida, United States

Email: support@imei.scoutcarcheck.com